Internet / ADSL


Internet Providers:

Cable (TV) internet

Good for browsing sites within Taiwan, but browsing sites outside of Taiwan is currently very slow to load. Cheaper than ADSL, however. (Prices and companies differ by county.)

Average monthly price:  NT$700-up

ADSL
1) Giga
2) Hinet

3) Seednet       
4) So-Net        

Average monthly price: NT$900-up

NOTE: Prices depend on speed of connections as listed below:
Speeds: Download/Upload  
Average 512kb/64kb  
Fast 1.5mb/64kb   
Faster (in upload only) 1.5mb/384mb  
Fastest (in both up/download) 1.5mb/512kb  
   
NOTE:

Prices & promotions (sign up and get a free mouse, etc…) may vary from month to month because of specials, promotions, etc…, but below is an approximation of prices you can expect.

The following companies vary only in pricing/customer service as they are all using the same phone/adsl lines island-wide. Hinet is part of the island's previous monopoly, Chung Hwa Telecom and has the fastest setup time of all providers:

   
ADSL Sign-up Procedures & Pricing  
   
1) GIGA:  
Toll-free:  0800-017-357, ext. 9 for English service
   


SIGN-UP PROCEDURE:
Foreigners may fax application or apply in person, then they can bill your credit card in the future.

NOTE:   Order to installation time: 1-3 weeks


Requirements:
Passport and an *ARC
(*Without an ARC you'll need a Taiwanese guarantor)


Contracts:
Monthly, Bi-yearly (6 months) & Yearly

Early Cancellation Fees:
1 yr. contracts - NT$1,000


MONTH-MONTH CONTRACT PRICING:
 
Average Speed (Download 512kb/ Upload 64kb)
Total monthly price- (includes 1st month install fee, monthly line charge & ISP fee)
1st month: NT$1,298 ($500+$499+299)
2nd-5th: NT$798 ($499+$299)
6th- x month NT$894 ($595+299)


Fast Speed (Download 1.5mb/ Upload 64kb)
Total monthly price- (includes 1st month install fee, monthly line charge & ISP fee)
1st month: NT$1,598 ($500+$499+$599)
2nd-5th month: NT$1,098 ($499+$599)
6th- x month: NT$1,294 ($695+599)

Faster Speed (w/faster upload) (Download 1.5mb/ Upload 384kb)
Total monthly price- (includes 1st month install fee, monthly line charge & ISP fee)
1st month: NT$1,798 ($500+$599+$699)
2nd-5th month: NT$1,298 ($599+$699)
6th- x month: NT$1,598 ($899+699)
   
6 MONTH CONTACT PRICING:
 
Fast Speed (Download 1.5mb/ Upload 64kb)
Total monthly price- (includes 1st month install fee, monthly line charge & ISP fee)
1st month: NT$1,449 ($500+$499+$450)
2nd-5th month: NT$949 ($499+$450)
6th month: NT$1,145 ($695+450)

Faster Speed (w/faster upload) (Download 1.5mb/ Upload 384kb)
Total monthly price- (includes 1st month install fee, monthly line charge & ISP fee)
1st month: NT$1,698 ($500+$599+$599)
2nd-5th month: NT$1,198 ($599+$599)
6th month: NT$1,498 ($899+$599)
   
YEARLY CONTRACT PRICING:
 
Average Speed (Download 512kb/ Upload 64kb)
Total monthly price- (includes 1st month install fee, monthly line charge & ISP fee)
1st month: NT$1,249 ($500+$499+250)
2nd-5th: NT$749 ($499+$250)
6th- x month NT$845 ($595+250)


Fast Speed (Download 1.5mb/ Upload 64kb)
Total monthly price- (includes 1st month install fee, monthly line charge & ISP fee)
1st month: NT$1,498 ($500+$499+$499)
2nd-5th month: NT$998 ($499+$499)
6th- x month: NT$1,194 ($695+499)

Faster Speed (w/faster upload) (Download 1.5mb/ Upload 384kb)
Total monthly price- (includes 1st month install fee, monthly line charge & ISP fee)
1st month: NT$1,749 ($500+$599+$650)
2nd-5th month: NT$1,249 ($599+$650)
6th- x month: NT$1,549 ($899+650)
   

 

2) HINET:  
Toll-free:  0800-080-412
  (02) 2361-5123 (toll call)
   
NOTE:  They recommend you just ask for someone who can speak English (speak slowly and clearly when asking) and they will find someone to help you (they also recommend you ask a Taiwanese friend to help you call – see our “Personals” section!)


SIGN-UP PROCEDURE:
Foreigners need to go to any branch of Chung Hwa Telecom (the parent company of Hinet) in person.
Afterwards, Hinet is able to bill you by mail (or charge your credit card for the service.)

NOTE:   Order to installation time: 3-5 days


Requirements:
Passport and an *ARC
(*Without an ARC you'll need a Taiwanese guarantor)


They Provide:
1) Phone line (for new telephone line users, the NT$3,000 signup/setup fee is waived)
2) ADSL modem
3) A 50Mb Email + 30Mb Homepage
4) Discounts/promotions (vary monthly)

Contract:
*2 Years minimum (*they no longer offer a true month to month service)

Sign-up/Early Cancellation Fees:
Installation fee:            NT$500  (required and included in 1st month’s bill)
Early termination:        NT$4,000
                                               (-$2,000 for phone line/service)
                                               (-$1,000 for equipment/modem)
                                               (-$1,000 for ADSL service)

NOTE: 

You don’t have to pay any money upfront, they simply send you a bill (or charge your credit card.) Also, a new phone line is included if you order ADSL (assuming you don’t already have one.)

If you cancel the ADSL but keep the phone line, then obviously you only pay the $2,000 cancellation fee for the phone line portion of the contract.


PRICING:
 
Average Speed (Download 512kb/ Upload 64kb)
Total monthly price- (includes 1st month line charge, ISP fee & required install fee)
1st-2nd month: NT$999 ($499+$500)
3rd-24th: NT$948 ($499+$449)


Fast Speed (Download 1.5mb/ Upload 64kb)
Total monthly price- (includes 1st month line charge, ISP fee & required install fee)
1st-2nd month: NT$1,099 ($599+$500)
3rd-24th: NT$1,098 ($599+$499)

Faster Speed (w/faster upload) (Download 1.5mb/ Upload 384kb)
Total monthly price- (includes 1st month line charge, ISP fee & required install fee)
1st-2nd month: NT$1,299 ($799+$500)
3rd-24th: NT$1,498 ($699+$799)

 

Fastest Speed (Download 1.5mb/ Upload 512kb)
Total monthly price- (includes 1st month line charge, ISP fee & required install fee)
1st-2nd month: NT$1,699 ($1,099+$500)
3rd-24th: NT$2,599 ($1,099+$1,500)

 

 

3) SEEDNET: www.seed.net.tw 
Toll-call

4050-9000, ext. 7 for English service

(no area code necessary, dial as it appears)

   


SIGN-UP PROCEDURE:

Fax the application or apply in person. They can charge your credit card in the future.


NOTE:   Order to installation time: 1-2 weeks


Requirements:
Passport OR an *ARC

Sign-up Fee:
1) NT$500 activation charge for all new accounts

Early Cancellation Fees:
1 yr. contracts - NT$1,500


Contract:
Monthly & yearly contracts


MONTH TO MONTH CONTRACT PRICING:
 
Average Speed (Download 512kb/ Upload 64kb)
Total monthly price- (includes 1st month line charge, ISP fee & required install fee)
1st month: NT$999 ($500+$499+0)
2nd-3rd: NT$499 ($499+0)
4th-5th: NT$748 ($499+$249)
6th-7th: NT$844 ($595+249)
8th- x month: NT$1,045 ($595+450)


Fast Speed (Download 1.5mb/ Upload 64kb)
Total monthly price- (includes 1st month line charge, ISP fee & required install fee)
1st month: NT$999 ($500+$499+0)
2nd-5th: NT$949 ($499+450)
6th- x month: NT$1,145 ($695+$450)

Faster Speed (w/faster upload) (Download 1.5mb/ Upload 384kb)
Total monthly price- (includes 1st month line charge, ISP fee & required install fee)
1st month: NT$1,598 ($500+$599+$499)
2nd-5th: NT$1,098 ($599+$499)
5th-8th: NT$1,398 ($899+$499)
9th- x month: NT$1,787 ($899+888)

YEARLY CONTRACT PRICING: Call for latest
 
 
4) SO-NET: (02) 2655-3255, 2655-3556
a Sony company www.so-net.net.tw
   


SIGN-UP PROCEDURE:
Foreigners may fax or apply in person and in the future they will charge your credit card for the service.

NOTE:   Order to installation time: 1-2 weeks


Requirements:
Passport and an *ARC
(*Without an ARC you'll need a Taiwanese guarantor)


Contracts:
Month to month & yearly

NT$500 activation fee for monthly contracts


Early Cancellation Fees:
NT$2,000 cancellation fee for yearly contracts


MONTH TO MONTH CONTRACT PRICING:
 
Average Speed (Download 512kb/ Upload 64kb)
Total monthly price- (includes 1st month line charge, ISP fee & required install fee)
1st month: NT$1,398 ($500+$499+$399)
2nd-5th: NT$898 ($499+$399)
6th- x month: NT994 ($595+$399)


Fast Speed (Download 1.5mb/ Upload 64kb)
Total monthly price- (includes 1st month line charge, ISP fee & required install fee)
1st month: NT$1,649 ($500+$499+$650)
2nd-5th: NT$1,149 ($499+$650)
6th- x month: NT$1,345 ($695+$650)

Faster Speed (w/faster upload) (Download 1.5mb/ Upload 384kb)
Total monthly price- (includes 1st month line charge, ISP fee & required install fee)
1st month: NT$1,987 ($500+$599+888)
2nd month: NT$1,487 ($599+$888)
6th- x month: NT$1,787 ($899+$888)
   

 

YEARLY CONTRACT PRICING:
 
Average Speed (Download 512kb/ Upload 64kb)
Total monthly price- (includes 1st month line charge, ISP fee & required install fee)
1st month: NT$999 ($500+$499+0)
2nd-3rd: NT$499 ($499+0)
4th-5th: NT$787 ($499+$288)
6th-10th: NT$883 ($595+$288)
11th- x month: NT$1,015 ($595+$420)


Fast Speed (Download 1.5mb/ Upload 64kb)
Total monthly price- (includes 1st month line charge, ISP fee & required install fee)
1st month: NT$999 ($500+$499+$0)
2nd: NT$499 ($499+0)
3rd-5th: NT$998 ($499+$499)
6th-8th: NT$1,194 ($695+$499)
9th- x month: NT$1,325 ($695+$630)

Faster Speed (w/faster upload) (Download 1.5mb/ Upload 384kb)
Total monthly price- (includes 1st month line charge, ISP fee & required install fee)
1st month: NT$1,099 ($500+$599+0)
2nd: NT$599 ($599+0)
3rd: NT$1,098 ($599+$499)
4th-5th: NT$1,487 ($599+888)
6th- x month: NT$1,787 ($899+$888)

 

 

Cable TV Internet Sign-up Procedures & Pricing

   
NOTE:

Cable companies vary county to county but the following are approx. rates you can expect. See note below--

   

SIGN-UP PROCEDURE:

There are basically two types of cable internet service available:

Fast $600 p/month

Faster $700 p/month

No Taiwanese guarantor or work visa necessary, any passport (and money) will do.

NOTE:

There is only one drawback to Cable Internet. Unfortunately because of the servers or connections they use to access the internet, only websites with a .tw suffix will load quickly (as fast or even faster than ADSL phone line service) but accessing websites in America or elsewhere in the world can be slow to load even if you pay for the "faster" service at NT$700 per month (we tried.) So, basically if you don't mind waiting for sites to load, you'll save some money over ADSL  or dial-up (with per-minute fees...)

   

Price Breakdown

Setup Cable TV - $1,500

Internet Deposit - $600 (refundable)

Cable (monthly fee) - $700 (3 months minimum)

Internet -$700

Internet Setup fee - $600

Total $6,570

NOTE: You can change/transfer to a new address if you move or leave and want to assign to a friend's house for a fee of $1,400 ($600 for internet, $800 for cable)

 



 

 


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